Privacy Policy
At TLC Lending we are committed to protecting the privacy of your personal information. We maintain your information so that we can provide you with the best services available. It's important that you know what information we collect, and how we use and protect it. This notice serves as a standard for collection, use, retention and security of nonpublic personal consumer information.
We care about your privacy and will not share your nonpublic personal information with others as defined below. We know you have choices when it comes to mortgage lending and we appreciate you choosing us. We value and respect our relationship and the information you have entrusted us with. CCC and its affiliates does not share client information with any third parties, unless permitted by theGramm-Leach-Bliley Act of 1999and other applicable laws and regulations. The confidentiality of your nonpublic, personal information will continue to be maintained consistent with this privacy notice, even if you decide not to do business with us.
We may disclose all of the information we collect, as described above, to third parties that perform marketing services on our behalf or to other financial institutions, such as insurance providers, with whom we have joint marketing agreements in order to make a variety of financial services available to you. These third parties must agree to strict confidentiality provisions to assure the protection of your information.
When you visit a Coldwater Canyon Capital, LLC ("CCC") web site, we may collect and store information about your visit on an anonymous, aggregate basis. This information may include the time and length of your visit, the pages you look at on our sites, and the site you visited just before coming to ours. We may also record the name of your Internet service provider. We use this information only to measure site activity and to develop ideas for improving our sites.
Personal Information
There are opportunities on our web site for you to provide us with information about yourself and your interests. This includes, but is not limited to, your name, social security number, mailing address and email address, employment, income and asset information. If you choose to share any personal information with us, we may store it and use it for marketing research and other marketing purposes.
Any information obtained by us with regards to this web site is assured to only be shared with those parties who are directly involved with the loan process or mortgage service, as it relates to your loan. This includes, but is not limited to lender underwriters, appraisers, escrow agents, credit bureaus, settlement and insurance companies. We will never sell your personal information.
Email
Our site includes the kind of functionality that allows you to receive emails from us. You may opt-out at any time from receiving any more correspondence, as it relates to the particular service to which the email pertains, by replying to our emails with a note to remove you from this service, or by choosing our "remove" feature available on the site.
Cookies and Web Beacons
Our web site makes use of "cookies" and Web beacons to measure site activity and to collect data such as date, time and areas of the website visited. When you select one of our products or services, access your account or respond to marketing materials sent to you directly, we will try to identify your browser and may combine information from "cookies," Web beacons, and other information collected online with any other data we maintain about you. By improving the marketing and content of our website and making your online experience more convenient, we are able to serve you better now and in the future.
(A cookie is an element of data that a Web site can send to your browser, which may then store the cookie on your hard drive. So, when you come back to visit us again, we can tailor information to suit your individual preferences-this has no affect on your computer and will no cause any operating issues).
Patriot Act - To help the government fight the funding of terrorism and money laundering activities, Federal Law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. For purposes of this Act, account shall be understood to include loan accounts and other ongoing relationships.
Note: CCC reserves the right to alter our privacy principles as business needs require. Any alterations to these principles will be posted on our web sites in a timely manner.
Security Policy
At Coldwater Canyon Capital, LLC we are committed to protecting your information. We ensure that your data and personal information remain private and secure. All personal data taken during the online application is encrypted for your protection, using an industry standard security technology called Secure Socket Layer (SSL). This prevents any unauthorized person on the Internet from seeing your information.
To maintain security of customer information, we restrict access to your personal and account information to persons who need to know that information to provide you products or services. We maintain physical, electronic and procedural safeguards to protect information.
Our systems automatically secured mode you are asked to enter personal information such as your name, address, and social security number). To keep your data safe, we use encryption and authentication technology, IDs and passwords to protect customer information, and website design that blocks or limits online display of customer information when not necessary to the transaction.